Customer Service – Ordering Rx Pads

Contact Our Customer Service

Our Customer Service personnel are here to assist in several ways.

  • During office hours, we welcome your calls and questions on our toll free phone number. Our office hours are Monday through Friday, 9am-5pm Eastern Standard Time.
  • Outside of office hours, customers can use the contact form below or email us directly with any questions.
  • For order submission by fax, please use our toll free fax number.
  • Finally, to submit an order for prescription pads or Rx paper with a check, customers can use our mailing address below.

Contact Information:

Minuteman Press Vero Beach

983 12th Street

Vero Beach, FL 32960

Toll Free Phone Number: 1-800-510-1050 (9am to 5pm EST)

Toll Free Fax Number: 1-800-500-3060

Email: cust_serv@nationalrxsecurity.com

Customer Service is our priority. Therefore, we pride ourselves on our ability to accommodate our client’s needs. We at Minuteman Press Vero Beach are pleased to receive the referral of National Rx Security and to service clients across the country for all tamper resistant prescription pads and Rx paper needs.

During business hours, our Customer Service personnel answer all phone calls, rather than a recording. Rarely, when the phone lines are busy and a client needs to leave a message, we will return the phone call within the same business day. Similarly, email queries are answered within the same day. In some instances, responses by phone or email are made by next business day.

Please note: PRINTED ITEMS ARE NON-REFUNDABLE.

While our business hours are during Eastern/Standard time, customers can place orders Online, or by Fax/Mail at any time. Our turnaround time from receipt of completed order to shipping is 48 hours. Additionally, we can accommodate RUSH orders, please inquire for details. We ship all orders via FedEx Ground.

Our team is like family. Furthermore, we enjoy what we do. We are dedicated to providing our customers with an excellent prescription pad ordering experience every time. Please contact us if there is anything we can help you with, at any step of the way.

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