Our new website follows a little different navigation than our previous website, and deserves the attention of our Part II blog post in the series, Navigating Our New Site.
After arriving on our site via any device, be that a computer, tablet or smartphone, you can access online ordering in one of two places. At the top, in the menu there is a link called ‘Order Online/Pricing,’ and there is also a button ‘Order Online Now’ underneath the image of a script on the homepage. Whether you are looking to purchase EMR paper, standard Rx scripts or HologramRx prescription pads, you will need to first select one of these two links to order online.
Once you land on the Order Online page, you will be prompted to follow a couple of steps. Step one is to select your state. You may choose any state that appears in the drop-down menu, including Puerto Rico. We do not sell prescriptions to Delaware, Indiana, Kentucky, and New York.
After selecting your state, step two is to view the available products in your state. The products will appear as sample images with starting prices and Add to Cart buttons underneath. Step three is to add whichever product you desire to your cart to begin your online order. Or, you can continue scrolling down to view prices. You will discover price grids with quantities and script type that coordinate to all available products in your state. After reviewing the price grids, you can then scroll back up to the sample images and coordinating Add to Cart buttons to make your selection.
If you plan to order more than one product, you can do so later in the online ordering process by clicking ‘Continue Shopping’ before proceeding through Checkout.
After adding the desired product to your cart, you will be brought to a page where you are asked to confirm your state selection, choose your script type, and select your quantity. At this point, the appropriate fields will take a moment to load. From there, you can fill in the information as you would like it to be printed. On desktop and tablet versions, you can see the information appear on a blank sample script as you type, a process we call dynamic proofing. All fields marked with a red asterisk are required. Fields with a checkbox underneath can be unchecked should you desire the information NOT be printed.
Once all of your information has been entered, you can then add to cart once again. On the following page, you will view your shopping cart. You can check over the accuracy of information before heading to checkout, empty the cart, or continue shopping. This is the stage that you can add additional products to your cart before payment.
If all of your information is correct and your shopping cart has all of your products in it, you may click on the ‘Proceed to Checkout’ button. You will be asked to either login (if you have already created an account with us), create an account, or checkout as a guest. The information that will be asked of you during checkout includes billing and shipping addresses, contact details, and payment information.
Please note that for first time orders, we request that you send a copy of your DEA or LIC for security purposes.
Once you have completed checkout, you will receive a confirmation page, as well as email. When your order ships, you will also receive a confirmation email and tracking information.
If you have any questions about the online ordering process, please give us a call. We are happy to help guide you through the process. We are confident that after one go, everyone will find it easy and efficient to order online.